Important Information from ExamSoft re: Windows Creators OS
Thank you for registering with ExamSoft for the upcoming July bar exam. Due to forced updates experienced by some Windows users, your jurisdiction allows the use of Windows 10 Creators OS while the device is set to Compatibility Mode. If you are planning on using a Windows device for the bar exam, to ensure a successful testing environment, please take a moment and walk through these setup steps:
Confirm your operating system:
1. Click on the windows start icon in your taskbar.
2. Type ‘winver’ and press enter. Your computer will automatically begin typing.
3. If your version number is ’1703′ you are currently on Windows 10 Creators and it is imperative you perform the workaround shown below in order to ensure that SofTest works properly. If you have any other version number you are not yet on Creators.
Place your device in Compatibility Mode:
1. Right click on the application shortcut from the desktop or from the application icon at C:\Program Files (x86)\Examsoft\Softest 11.0
2. Select Properties from the menu
3. Click on the Compatibility tab
4. Under Compatibility mode, check the box that says “Run this program in compatibility mode for:” and select Windows 8 from the drop down
5. Click Apply, then OK
You can also find these directions within this quick reference guide: http://support.examsoft.com/h/i/352064971-windows-10-creators-how-to-identify-and-workaround. Again, If your device is running on Windows 10 Creators OS, it is extremely important that you also walk through the steps to set up Compatibility Mode PRIOR to the start of the bar exam. Once the exam has started, you will not be able to enable Compatibility Mode.
Once these steps are complete, we highly recommend you take a mock exam: http://support.examsoft.com/h/i/255815979-downloading-your-mock-exam so you’re aware of the environment you’ll be testing in on exam day. If you need assistance with anything, please don’t hesitate to contact our support line at 866-429-8889 or email@example.com.